Supply chain threats are a major concern for businesses: the Insurance Bureau of Canada estimates that cargo theft alone costs the Canadian economy $5 billion annually. Breaches that involve contraband, counterfeit goods, cargo thefts, shoplifting and product tampering disrupt the flow of legitimate goods and prevent manufacturers from delivering quality products to the right customers at the right places, times and costs.
Dr. Manus Rungtusanatham, Canada Research Chair in Supply Chain Management, is researching the people, processes and technological capabilities that are involved in securing supply chains. He and his research team are trying to understand the nature of breaches and determine how to design more secure supply chains. Ultimately, their work will help manufacturers to minimize financial losses—a goal that will benefit consumers as well.