Research summary
Time and pace affect operations in many workplaces—but they play an immense role in health care because of the need to make quick decisions and adapt to changing requirements. Many areas of health care involve significant challenges when it comes to designing effective tools to support dynamic, often critical, experiences and work practices that have fluctuating time and pace patterns. As Canada Research Chair in Health Design, Dr. Katherine Sellen is looking at the factors that affect the willingness of clinicians, patients and families to adopt new tools and processes.
She and her research team are basing their work on the fact that research points to the need for design approaches that are evidence-informed, human-centered and community-engaged. Working in collaboration with health sector partners, Sellen and her team are developing and refining conceptual frameworks that can help solve health design challenges related to the role of time and pace in work practices and decision-making.